The IMS Group is the key distributor for a range of premium products aimed at the commercial vehicle market, including leading brands; SEM, GreenSteering and Alex Rims.

IMS supports its distributorships with unrivalled sales advice, technical support and aftersales service.

Our brands

The commercial transport industry is awash with brands and products with seemingly little to distinguish them from one another.  We’ve built our business on the basis of listening carefully to fleet operators, trailer builders and associated support industries to identify, distribute and support products that really work for them.  And yes, we have some exceptional, class-leading brands in our portfolio.

But we go much further than that.  When we consulted with some of our customers and discovered that what they needed to overcome a particular challenge didn’t exist, we went out and created solutions for them; most recently with setting up SEM Transport Solutions. A new division established to design and manufacture very specific, advanced trailer componentry.

IMS is different – IMS listens.

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For over 30 years IMS has been supplying quality products that provide customers with meaningful cost savings, class-leading operational efficiency, low maintenance and outstanding service life.  The brands that IMS has selected to meet these criteria include SEM, GreenSteering and Alex Rims.

End-to-end support

IMS aims to provide customers with the best possible support in the industry, from pre-sales advice through purchase & supply and onto lifetime assistance provided by our aftersales department.

It’s an end-to-end premium quality service delivered by dedicated, trained staff who are fully equipped to meet the needs and challenges that face our customers on a daily basis.

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Sales Support

We aim to support our customers with the highest levels of pre and aftersales support in the industry. Our experts are on hand to carefully examine customers’ needs and then determine and present the most suitable options for consideration.

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Technical Support

Having an onsite team of trained staff means we’re able to provide specialist technical advice across the full range of products. Detailed mechanical information including, 3D drawings, specification and performance data; essential for customers’ engineering facilities; all are available from our technical team.

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Aftersales Support

The IMS Group aftersales team is on hand to help customers identify and order spare parts for immediate despatch from the comprehensive range of genuine spares held in stock in our warehouses. The team manages a programme of market-leading warranties and also provides in-depth product installation and maintenance training to customers and service partners.