Service Europe
+31 (0)342 497950


Field service engineers

IMS Group employs a number of highly experienced service engineers who provide essential support to both trailer manufacturers and end users. Our engineers can advise on original equipment specifications, offer hands-on assistance during commissioning and help resolve application problems with trailers on the road.

IMS Group engineers are the vital link between the manufacturer and the transport company/service facility. If you have any questions, please contact IMS Group Customer Services +31 (0)342 497890.

Authorised service partners

We have an extensive national network of certified/trained service partners who are able to carry out maintenance, warranty and repair work on the range of products supplied by IMS Group.

All of our authorised service partners employ skilled engineers who are equipped with the specialist tools that are required in order to maintain the products supplied by IMS Group to the highest standard.

If you have any questions, please contact IMS Group Customer Services on +31 (0)342 497890.

Training trailer steering systems

We offer service training courses for our own steering system brands SEM and Greensteering. These training courses can be held at our office in Barneveld or on your location. Training topics include:

  • System explanation
  • Maintenance
  • Repairs and replacement
  • Alignment

Manufacturer-approved training programmes

As part of our continuing commitment to provide better support, we have developed a series of manufacturer-approved training modules. For more information on these or any other aspects of the support that we provide for the brands and products we represent, please don't hesitate to contact the IMS Group service team.

SAF-HOLLAND has designed and produced a number of the world’s most tried and tested axles, as a result of which they are the preferred choice for a growing number of fleet operators and trailer manufacturers. In order to be able to guarantee the smooth and efficient operation of equipment in an industry in which high operating loads are the norm, your axles require scheduled maintenance by fully-trained engineers using manufacturer-approved tools and original parts. In order to meet these requirements, IMS Group developed the only SAF-HOLLAND-approved product training programme. The aim of the programme is simple: to equip customers and service partners with the skills needed in order to ensure that trailers fitted with SAF-HOLLAND components always function optimally with minimal downtime. That means that the correct maintenance protocols must be used.

IMS Group provides the only manufacturer-approved SAF-HOLLAND product training in the Benelux. Watch the video below to find out more.

We have also put together a library of training videos specially for workshop engineers. You can find these here.



  • Overview of SAF-HOLLAND axles and suspension systems
  • Maintenance of SAF-HOLLAND axles and suspension systems


  • Maintenance, overhaul and replacement of parts from SAF-HOLLAND drum brake axles
  • Maintenance, overhaul and replacement of parts from SAF-HOLLAND disc brake axles
  • Overhaul and repair of Knorr and SAF-HOLLAND brake calipers
  • Overview of the correct installation and positioning of the slack adjuster and brake chambers



  • Identification and correct installation of air springs
  • Installation and operation of shock absorbers
  • Removal and replacement of 3D bushes

Hub unit

  • Maintenance of the hub unit including bearing replacement

Other training options

  • Tailor-made training is also possible.
    Please contact us: +31 (0) 342 497890

Frequently Asked Questions

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